// Mission Rules
Terms & Conditions
The ground rules for every G-Force Ridez mission — booking, payment, cancellations, airport pickups, and what we ask of you along the way.
Last updated · September 9, 2026
These Terms and Conditions govern the transportation and rental services provided by G-Force Ridez. By booking with us, you agree to them. If you do not agree to these terms, you must not utilize our services.
Please note that G-Force Ridez reserves the right to modify or update these terms at any time.
General
Guests and booking agents are responsible for reviewing and confirming the accuracy of all reservation details before travel. G-Force Ridez is not liable if incorrect or missing information — flight details, dates, times, or contact information — causes a delay or a missed pickup.
If reservation information is incorrect, or if you do not respond to your driver's calls or text messages and miss your scheduled ride, no refund will be provided.
Bookings and Reservations
Reservations can be made through our online booking system, by phone or text at (407) 748-6077, on WhatsApp, or through our social media channels.
If anyone in your party needs a child seat, tell us at the time of booking or no later than 24 hours before your pickup, so the seats are ready to go.
Payment
All payment is due at the time of booking. All transactions are secured, and credit card information is encrypted in our system.
Gratuity
Unless otherwise noted, gratuity for the drivers is not included in the fare. It is never required, though 18–20% is customary and always appreciated. Most of our mission hosts travel long distances to make your ride happen.
Cancellation Policy
We understand that plans can change.
- Cancellations made at least 48 hours before the scheduled service are eligible for a full refund or a credit on account.
- Cancellations made less than 48 hours before the scheduled service are eligible for a 50% refund or a full credit toward future travel.
- Cancellations or no-shows within 3 hours of the scheduled service are not eligible for a refund.
- Any credit on account is valid for one (1) year from the date it is issued.
Rescheduling
We reserve the right to charge a $50 rescheduling fee for same-day rescheduling. A reservation cannot be rescheduled within 3 hours of the scheduled service. You are welcome to ask, but please be prepared for the answer to be no.
Stops
Stop charges vary based on location and distance. Please inquire for pricing details. A stop cancelled on the day of service is not eligible for a refund.
Grocery stops must be completed within 15 minutes. Stops exceeding 15 minutes are subject to additional charges at $25 per 15 minutes.
Child Seats
G-Force Ridez carries infant, toddler and booster seats, and provides them on request at no additional charge. Let our team know at the time of booking, or no later than 24 hours in advance, so the seats are ready.
Child Safety Requirement
The driver will not begin transportation until all children are properly secured in the appropriate child safety seat, as required by Florida law and by manufacturer guidelines. Per company policy, car seats are installed at pickup.
Before the trip starts, the parent or guardian must check that the car seat is installed correctly and that the child is properly secured. The parent or guardian remains responsible for the child's safety seat fit and placement.
Domestic Flight Arrival Instructions
Upon landing, please turn your phone on and disable airplane mode. Reply to your driver's text message and notify them when you are proceeding to baggage claim. Once you have collected all of your luggage, notify your driver.
The driver will then proceed to the terminal and typically arrives within 7–10 minutes, will meet you in the baggage claim area, and will assist with your luggage. Prompt communication with your driver is essential to ensure a smooth and timely pickup.
Ultra VIP Meet & Greet
Should you require additional assistance, an Ultra VIP Meet & Greet with baggage assistance is available for a $125 surcharge. The service includes chilled waters and a 15-minute grocery store stop, which may be substituted for a fast-food stop or a stop at our B-52 Memorial Park.
Your driver will meet you in the baggage claim area upon arrival and escort you to your luggage carousel. To arrange this service, please contact our office prior to your scheduled pickup.
Domestic Flight Wait Time
G-Force Ridez provides complimentary wait time of up to 45 minutes after your flight has arrived. Wait time begins based on the flight's reported gate arrival time. Any wait time exceeding 45 minutes is automatically billed at $25 per 15-minute increment.
International Airport Pickup
International guests must communicate with their driver using WhatsApp. Please download WhatsApp and make sure you are familiar with it prior to your arrival. Prompt communication with your driver is essential to a smooth and timely pickup.
Once you have collected all of your luggage and cleared customs, notify your driver via WhatsApp. Your driver will then proceed to the terminal and typically arrives within 7–10 minutes.
Late Night and Early Morning Fee
For all pickups between 12:00 AM and 6:00 AM, an additional $25.00 fee applies. This fee is automatically added to reservations when flights are delayed and result in a pickup after midnight.
Non-Airport Pickups
You are very important to us. Your ride is scheduled amongst dozens of other reservations, and it is important that we remain on time so everyone has the best experience possible. Any delay can impact the entire day's operation.
We kindly ask that your entire party, along with your luggage, is ready to depart the resort at your scheduled time. For non-airport locations we allow a five-minute grace period. After five minutes we reserve the right to send our drivers to their next appointment, and your fare will be forfeited.
If the driver is able to accommodate you, additional wait time is automatically billed at $25 per 15-minute increment. If the entire party is not in the vehicle and ready to depart 30 minutes past the scheduled pickup time, the ride will be cancelled and the fare forfeited.
Damage and Cleaning
Guests are responsible for any damage caused to the vehicle by members of their party. If the vehicle is damaged during the trip, the guest agrees to cover all costs required to restore the vehicle to proper working condition.
In the event the vehicle requires cleaning due to sickness or a bathroom-related incident, a minimum $200 cleaning fee will apply.
Stroller Rentals
Strollers are reserved alongside your mission and are cleaned and checked between rentals. The renting guest is responsible for the stroller while it is in their care, and for returning it at the end of the rental period.
Luggage
G-Force Ridez is not responsible for any damage to luggage or its contents.
Service Interruptions
In the event of a vehicle breakdown or service disruption, G-Force Ridez will make every reasonable effort to provide another Cybertruck. In the rare event another Cybertruck is not available, we will provide a third-party black car service.
G-Force Ridez is not liable for missed reservations, appointments, or other delays resulting from service errors or breakdowns.
Questions
If you have any questions about these terms, call or text (407) 748-6077, or email gforceridez@gmail.com.
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